Information We Collect
We collect information only as needed to operate the website, respond to consultation requests, provide investment advisory and tax planning services, maintain client service records, meet compliance obligations, and protect our systems.
Information may be provided directly by you, generated when you interact with our website or team, or received from referral sources, professional advisers, custodians, account platforms, public records, and other lawful sources relevant to our services.
- Identity and contact information
- Name, email address, phone number, residence, mailing address, language preference, and necessary information about household members or authorized contacts.
- Financial and tax information
- Assets, income, investment objectives, risk tolerance, tax status, filing materials, account information, and documents needed to evaluate suitability and deliver services.
- Website and device information
- IP address, browser type, pages viewed, time on site, referring pages, form submission records, and necessary security logs.
Purposes of Use
We use personal information to respond to inquiries, schedule meetings, evaluate service fit, deliver investment advisory and tax-related services, and maintain accurate, complete, and auditable business records.
We may also use information, as permitted by law, for regulatory reporting, client due diligence, risk management, dispute resolution, internal training, system security, and service improvement.
- Process appointments, inquiries, onboarding, account maintenance, and ongoing service requests.
- Prepare financial planning, investment advisory, tax planning, tax filing coordination, and related deliverables.
- Send market updates, event invitations, and service communications that you have subscribed to or otherwise agreed to receive, with an option to unsubscribe.
- Detect, prevent, and investigate unauthorized access, fraud, misuse, or other security events.
Cross-Border Transfers
Our clients and service relationships may involve the United States, mainland China, Hong Kong, Taiwan, and other jurisdictions. To support cross-border family wealth, investment advisory, tax, and compliance services, your information may be transferred, accessed, or stored across jurisdictions.
When information is transferred across borders, we use reasonable safeguards such as legal review, contractual controls, access permissions, encrypted transmission, vendor diligence, and internal procedures to reduce the risk of unauthorized access, loss, or misuse.
Your Rights
Depending on where you live and the laws that apply, you may have the right to request access, correction, deletion, restriction of processing, a copy of your information, withdrawal of consent, or objection to certain processing activities.
We will process requests after reasonably verifying identity and will respond within the legally required or reasonably practicable time. Some information may not be immediately deleted because of regulatory recordkeeping, contract performance, legal claims, or security needs.
- CCPA
- If applicable, California residents may request to know, access, correct, or delete certain personal information and may have choices regarding certain sharing or use of information.
- GDPR
- If applicable, residents of the European Economic Area or the United Kingdom may exercise rights such as access, correction, deletion, restriction, portability, and objection.
Data Retention
We retain personal information during the client relationship and for as long as needed to complete services, resolve disputes, and meet regulatory and tax recordkeeping obligations.
Investment advisory, tax, accounting, electronic communication, advertising, and suitability records may be subject to minimum retention periods under U.S. federal and state regulatory rules and other applicable laws.
- When information is no longer needed and deletion is permitted by law, we delete, de-identify, or securely archive it.
- Backups, audit logs, and disaster recovery systems may retain information for longer periods for technical and compliance reasons.
Security
We use reasonable administrative, technical, and physical measures to protect personal information, including encrypted transmission, permission levels, authentication, log monitoring, vendor review, and confidentiality training.
No website, email system, or network transmission can be guaranteed to be completely secure. If you believe information shared with us may have been accessed without authorization, please contact us promptly using the details on this page.
- Limit employee and service provider access to information needed for their roles.
- Review key service providers and internal access permissions periodically.
- Apply transmission, storage, and disposal controls appropriate to the sensitivity and business context of the information.
Minors
Our website and services are intended for adults and family financial decision makers. They are not directed to individuals under the age of 18.
We do not knowingly seek to collect personal information from anyone under 18. If you believe a minor has provided information to us, please contact us and we will take appropriate steps after reasonable verification.
Policy Changes
We may update this Privacy Policy because of business, technology, regulatory, or legal changes. The updated version will be posted on this page with the last updated date.
If changes materially affect your rights or how we process personal information, we will provide notice when appropriate through a website notice, email, or another reasonable method.